What Is Account Credential
Simply put, account credentials refer to your login name and password.
When you want to access a platform, you must have account credentials.
By the way, you could useWindows Credential Managerto better manage your account credentials.

What should you do when Windows cannot verify the credentials?
Keep reading to find several feasible solutions.
On the Windows sign-in page, clickSign in options.

Input your password and pressEnter.
After logging in to your account, pressWindows + Ikey combinations to go toSettings.
ClickPrivacy>Account info.
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Under theChoose the apps that can access your account infosection, turn onMicrosoft Content(andEmail and accounts).
Do you know how to set up Google account passkeys in Windows?
In this post, you’re able to find the answer.

Solution 2.
On the log-in page, clickI forgot my PIN.
Then enter the Microsoft account password and clickSign in.

When asked if you are sure to reset the PIN, clickContinue.
Set up your new PIN and clickOK.
kickstart your PC to check whether the Your credentials could not be verified error still exists.
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Do you know how to reset your Microsoft account password if you forgot it?
Now, it’s possible for you to find a full guide from this post if you dont know.
Solution 3. you’ve got the option to follow the steps below to achieve this goal.

On the Windows sign-in page, click thePowerbutton in the lower right corner.
Then press and hold theShiftkey and selectRestart.
Wait for Windows to startup in the Recovery Mode.

When the following page appears, selectTroubleshoot.
SelectAdvanced options>Startup options>Restart.
Press4orF4to start your PC in safe mode.

PressWindows + Rkeyboard shortcuts to openRun.
Then typems-prefs:in the input box and pressEnter.
Move toAccounts>Sign-in options.
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Under thePINsection, chooseChangeorI forgot my PINto reset your PIN.
Step 9. reset your PC to check whether the Your credentials could not be verified error gets fixed.
Tip:If theSafe Mode is down, you might perform a system restore.

Solution 4.
Step 1. reboot your PC in safe mode and pressWindows + Rkey combinations to open theRunwindow.
Typecmdin the input box, then pressCtrl + Shift + Enterto openCommand Promptas administrator.
Input the following command in the Command Prompt window and pressEnter.
icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET
Step 4.
Wait for the process to complete and confirm if the Your credentials could not be verified error persists.
Hope you’re able to let us know which solution worked for you.