However, one of the most common issues is that the remote desktop black screen.

Is Chrome Remote Desktop not working?

How to fix the annoying issue?

Is Chrome Remote Desktop Not Working? Here Is a Guide!

This post introduces some feasible methods for you to fix the issue.

Typeservices.mscand clickOKto open theServicesapplication.

Step 2: FindRemote Desktop Servicesand right-click it to chooseRestart.

restart Remote Desktop Services

Step 2: Go toSystem > Display > Scale and layout.

choose the drop-down menu underDisplay resolutionand change it.

Step 2: Click theShow Optionsbutton.

change the screen resolution

Step 3: Go toDisplay > Colours.

hit the drop-down menu to choose theTrue Colour (24-bit)mode and clickConnect.

Fix 5: Update the GPU Driver

Step 1: Right-click theStartbutton and selectDevice Manager.

click Show Options

Step 2: Double-click theDisplay adapterscategory to view your gear.

Step 3: Right-click your graphics card and chooseUpdate driver.

Step 4: Double-click it.

choose True Colour (24-bit)

ChooseEnabledand clickApplyandOKto apply the controls.

Step 5: Open an elevated command prompt window with administrative rights.

pop in the following command and pressEnter.

uncheck the Persistent bitmap caching option

gpupdate /force

Steps for the Remote machine

You have to alter the policy tweaks on the remote machine.

Step 3: ChooseDisabledand clickApplyandOKto save the options.

Fix 7: Relaunch Explorer.exe

Step 1: OpenTask Managerand go to theDetailstab.

click Update driver

Step 2:Findexplorer.exeand right-click it to chooseEnd task.

Step 3: Then go toFileand click it to chooseRun new task.

When theUser Account Controlwarning appears, you should clickYes.

find Turn off UDP On Client

Step 4: UncheckTurn on fast startup (recommended)and click theSave changesbutton.

Fix 9: Run SFC scan

Step 1: Click theStartmenu.

Right-clickCommand Promptand chooseRun as administrator.

double-click Use WDDM graphics display driver for Remote Desktop Connections

Step 2: When you get into Command Prompt, inputsfc /scannowand pressEnter.

Final Words

To sum up, here is how to fix the remote desktop black screen.

If you come across the same error, try these solutions.

restart explorer.exe

turn off fast startup