Sometimes, when you connect an external hard drive to your setup, it may fail to show up.

But sometimes you will find your rig cant recognize your external hard drive.

If it still doesnt work, the following content in thisMiniToolpost will give you several useful methods.

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run Hardware and Devices troubleshooter

When it works, we can be sure that the former port is dead.

What to do if it still doesnt work after all these steps?

you could plug the external hard drive into another computer if there is one nearby.

open Hardware and Devices troubleshooter in Run

Step 1: PressWin + Ito bring up the controls window and selectUpdate & Security.

Step 2: Navigate toTroubleshoot > Additional troubleshooters > Hardware and Devices.

Step 3: Click onRun the troubleshooter.

Fixed! Hardware and Device Troubleshooter Is Missing Windows 10

Step 4: After its scanning, choose one problem you want to fix from the list and clickNext.

Step 1: PressWin + Rto kick off the Run window.

Is Hardware and Devices Troubleshooter missing from your Windows computer?

set disk Online

In this post, we will show you how to open it using the command line.

In this part, we will express four situations when you find the external hard drive in Disk Management.

Case 1: Offline

Step 1: PressWin + Xand selectDisk Management.

create New Simple Volume

Step 2: Right-opt for disk which shows offline and choose theOnlinechoice.

Case 2: Unallocated

Step 2: Right-grab the unallocated space and chooseNew Simple Volume.

Step 3: Finish steps in accordance with the instruction in the following windows.

Initialize Disk

Case 3: Not Initialized/Unknown

Step 2: Right-press theUnknown/Not Initializeddisk and chooseInitialize Diskfrom the context menu.

Step 3: Choose a partition style fromMBRandGPTand tap on theOKbutton.

Step 3: punch theAddbutton in the pop-up window.

Add Drive Letter or Path

Step 4: Assign a drive letter to the partition and clickOKto confirm.

Step 2: Expand theDisk drivesoption and right-pick the problematic drive.

Step 3: SelectUpdate driver,Uninstall gear, orProperties.

fix driver problem in Device Manager

Step 4: Finish the rest steps by looking at the system prompt.

Step 2: Right-select a rig and chooseUninstall devicefrom the context menu.

Step 3: tap on theUninstallbutton in the pop-up window.

uninstall USB controllers

Step 4: Repeat steps 2 and 3 to uninstall all devices under Universal Serial Bus controllers.

Step 5: power cycle your machine and Windows will implement the USB controllers automatically.

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Step 2: ClickChange plan settingsnext to the plan used currently.

Step 3: ClickChange advanced power controls.

disable USB selective suspend setting

Step 4: FindUSB settingsand choose the+button to expand it.

Step 5: hit the+button to expandUSB selective suspend setting.

Step 6: Change parameters toDisabled.

choose the device to scan

Step 7: press theApplybutton to confirm and press theOKbutton to close.

like execute the anti-virus software to kill the virus and get Windows 10/11 to recognize your external hard drives.

This is a professionaldata recovery softwarethat can work on all versions of Windows.

select the file to save

MiniTool Power Data Recovery can recover over 70 types of files including photos, videos, archives, etc.

We recommend the free version, which provides up to 1GB of data recovery volume at no charge.

Step 1: Download and install MiniTool Power Data Recovery.

Full Guide: Internal Hard Drive Not Showing Up & Data Recovery

Step 2: Connect your external hard drive to the PC first, then launch MiniTool Power Data Recovery.

Step 3: Shift to theDevicestab at the top and move your cursor to the target external hard drive.

Step 4: tap on theScanbutton to scan the selected partition.

Or you’re free to switch toDevicesto scan the whole drive.

Step 5: Browse the scan results during the scan.

Step 6: Press theSavebutton and choose another drive with enough free space to store the selected files.

Step 7: Press theOKbutton to confirm the selection and startexternal hard drive file recovery.

If you demand a larger capacity for data recovery, we recommend you choose a more advanced version.

you could browse theLicense Comparison Pageto decide which one you like.

If you are a personal user, choosing the Personal Ultimate version is the best deal.

If you find this problem occurred to you, like try the methods mentioned above to handle it.

Feel free to share questions with us via[email protected].