This post fromMiniToolprovides 7 useful methods.
What causes the issue?
However, sometimes you will encounter the Avast VPN not working issue.
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The VPN client needs to be on the exclusion list of theWindows Defender firewall.
you’re free to try it with the following steps.
Step 1:Open theRunapplication on Windows and inputfirewall.cpl, then clickOKto openWindows Defender Firewall.

Step 2:ClickTurn Windows Defender Firewall on or offto open theCustomize prefs.
Step 3:Check both theTurn off Windows Defender Firewall(not recommended)options and press theOKbutton.
Step 1:First, fire up the VPN app and access with the correct username and password.

Step 2:Then select another location that wasnt selected before.
Step 3:stash your changes and exit.
Then power cycle your setup.
But this is less secure due to the underlying confirmation protocols.
Step 1:PressWindows + Rkeys, to opentheRunbox.
Then, typencpa.cpland pressEnter.
Step 2:Right-click theVPN connectionand chooseProperties.
Step 3:Go to theSecuritytaband switch the VPN throw in toPoint-to-Point Tunneling Protocol (PPTP).
Even when they were already running, restarting them helped sort out the issue for some users.
Step 1:PressWin + Rto open theRunbox, typeservices.msc, and pressEnter.
Step 2:Select theRemote Access Connection Managerservice and right-click it to chooseRestart.
Step 3:On the host server, select theRouting and Remote Accessservice similarly and right-click it to chooseRestart.
Step 2:Expand theNetwork Adapterssection, right-clickWAN Miniport (IP), and pressUninstall machine.
Step 3:Repeat this forWAN Miniport (IPv6)and your tunneling protocol throw in.
Then, you could reinstall it.