If everything is OK, the message in the equipment status section isThis equipment is working properly.

Take the following machine Manager code 38 as an example.

Focusing on them, we introduce some solutions for you.

this device is working properly

How to fix Error Code 38 in the Windows machine Manager?

SelectControl Panelfrom the search result to open it.

Click theChange plan settingslink that is next toBalanced (recommended)in thePreferred plansection.

Windows 10 USB error code 38

ClickChange advanced power prefs.

Typeneverin theSetting (Minutes)box forTurn off hard disk afterin theHard disksection.

ClickOKto save the change.

click change plan settings

you’re free to try the next solution to see whether the issue can be solved.

you could reinstall the gear in the gear Manager to have a try.

Right-click theStartbutton and selectDevice Managerto open it.

click Change advanced power settings

UnfoldUniversal Serial Bus controllersand right-hit the target controller.

SelectUninstall devicefrom the pop-out menu.

ClickUninstallfrom the pop-out window.

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The uninstallation process will start and finish quickly.

5.Reboot your computerand Windows will begin to automatically reinstall the unit.

This method is very simple.

select Uninstall device

you’ve got the option to just do the job in the gadget Manager.

Find the target controller underUniversal Serial Bus controllersand right-tap on it.

SelectUpdate driverfrom the pop-out menu.

click Uninstall

ClickSearch automatically for updated driver software.

Then, the unit Manager will begin to search for available online drivers.

  1. choose the equipment driver to install.

click Update driver

you might use the Windows snap-inHardware and equipment Troubleshooterto make a check.

You are not allowed to enter theHardware and gear Troubleshooterin gear Manager.

it’s crucial that you open it via Command Prompt.

click Search automatically for updated driver software

However, if it showsTroubleshooting couldnt identify the problem, it should not be a hardware problem.

Then, you should probably consider the software compatibility issue.

The next part will show you the details.

open Hardware and Device Troubleshooter

This is a good method to find out which software and services are conflicting.

We suggest using MiniTool Power Data Recovery.

It has a trial edition.

select the target SD card to scan

Here is what you should do to retrieve your files using MiniTool Power Data Recovery.

Connect the SD card to your box via a card reader.

  1. kick off the software.

scan results

  1. opt for target SD card from theLogical Drivesection.

ClickScanto start the scanning process.

By default, the scan results are listed by path.

you might open each path and then find your desired data.

You need toupgrade this software to a full editionand then save files to your gear.

This software has different editions for personal users and business users.

If you are a personal user, the Personal Ultimate Edition can fully meet your requirements.

Here are some other situations and solutions:

We will not list all the error codes in this part.

it’s possible for you to also search for other codes and solutions in the MiniTool official site.