Therefore, other players cannot hear you and you cannot hear other players, either.
So why does the Xbox One controller not recognizing headset error occur?
Connect the controller to the USB cable and plug it into the USB port of the console serial port.

The instructions for the controller update should appear automatically after a few seconds.
Then, typems-windows-store://homeand clickOKto openMicrosoft Store.
Step 2: TypeXbox Accessoriesin theSearchbox.
![]()
Once you reach the correct listing, clickGetto download the tool on your setup.
When prompted, follow the instructions on the screen to drop in the update.
So try the following methods.

If so, you are likely dealing with a faulty controller.
If the headset does not work on other devices, you may need to replace the headset.
Youd better keep pressing the power button until the LED goes off.

Step 3: If you see the Xbox One green startup animation, then the process has been successful.
If you are troubled with this problem, try the methods mentioned above.
![]()