Therefore, other players cannot hear you and you cannot hear other players, either.

So why does the Xbox One controller not recognizing headset error occur?

Connect the controller to the USB cable and plug it into the USB port of the console serial port.

click Updates & downloads

The instructions for the controller update should appear automatically after a few seconds.

Then, typems-windows-store://homeand clickOKto openMicrosoft Store.

Step 2: TypeXbox Accessoriesin theSearchbox.

Fixed: Xbox One Backwards Compatibility Not Working

Once you reach the correct listing, clickGetto download the tool on your setup.

When prompted, follow the instructions on the screen to drop in the update.

So try the following methods.

download Xbox Accessories

If so, you are likely dealing with a faulty controller.

If the headset does not work on other devices, you may need to replace the headset.

Youd better keep pressing the power button until the LED goes off.

choose Reset and keep my games & apps

Step 3: If you see the Xbox One green startup animation, then the process has been successful.

If you are troubled with this problem, try the methods mentioned above.

Xbox One VS Xbox One S: What’s the Difference Between Them?