Actually, this error suggests a conflict of the identical folders named WindowsImageBackup.
Windows system image backup fails with error 0x807800C5.
Is Windows 7 Backup and Restore blank or not opening?
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How to backup programs in Windows 11/10?
Whats more, every new backup will generate a new folder name by default.
What are you waiting for?
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(The screenshot is based on Windows 10)
Step 1: Run MiniTool ShadowMaker Trial Edition.
And you could directly click theBack up Nowbutton to execute this backup task inManagepage.
Further tips: make advanced controls
In theBackuppage, you see there are some small features.

Toback up Windows automatically, like clickScheduleto configure a time point.
To create incremental or differential backups along with disk space manage, useSchemefor this work.
Now, get MiniTool ShadowMaker Trial Edition to make a system image backup.

In the following part, we will show the full solutions according to the different additional information.
There was a failure in preparing the backup image of one of the volumes in the backup set.
(0x807800C5)
Additional Information:
The specified backup disk cannot be found.

due to insufficient space on the target drive,Volume Shadow Copy service error, and so on.
Way 1: kill the Security Software
In most cases, you should not disable any antivirus software.
If this doesnt help, go to the next method.

Thus, you should free up disk space on the target drive.
MiniTool Partition Wizard FreeClick to Download100%Clean & Safe
Way 3: Restart Volume Shadow Copy Service.
Step 1: PressWindows+Rto open theRundialog box
Step 2: Typeservices.mscin the textbox and pressEnter.

Step 3: Locate toVolume Shadow Copyservice and start it again.
Step 1: Open Command Prompt window.
2 The Mounted Backup Volume Is Inaccessible
Sometimes the additional information The mounted backup volume is inaccessible.
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yo retry the operation.
(0x8078004F) is behind the there was a failure in preparing the backup image error.
And the following are the ways to fix this Windows 10 backup error 0x807800C5?
Way 1: Use System File Checker
Step 1: Run Command Prompt as administrator.
Step 2: Typesfc /scannowand hit Enter.
Wait patiently until the operation completes.
Step 1: Remove MediaID.bin in the backup location.
Step 2: Remove folder from WindowsImageBackup folder.
Step 3: Restart the backup to check whether the issue is solved.
If yes, close another process to fix the 0x80070021 error.
(0x807800C5) are told to you.
Just choose the proper ways to fix Windows 10 backup error 0x807800C5.