A printer is a commonly used office equipment.

However, many users encounter such problems when using printers: computer restarting or shutting down when printing.

Solution 1.

[Fixed]: Computer Freezes When Trying to Print Windows 10/11

Unplug and Restart the Printer

Sometimes, restarting the printer can solve the problem.

Second, remove the printers USB cable and plug it into another USB port on your system.

Press theWindows + Ikeyboard shortcut to open prefs.

run the printer troubleshooter

Then select theUpdate & Securityoption.

In theTroubleshootsection, click theAdditional troubleshootersoption.

In the next window, clickPrinter>fire off the troubleshooter.

restart the Print Spooler service

Once the repair process ends, you should probably find out if the issue has been resolved.

Solution 3.

Restart the Print Spooler Service

The Print Spooler service spools print jobs and handles interaction with the printer.

update the printer driver

Facing the computer restarting or shutting down when printing issue, you canrestart the Print Spooler service.

Press theWindows + Rkey combination, then typeservices.mscin the text box and clickOK.

In the services interface, scroll down to selectPrint Spooler.

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After that, click theRestartbutton to reactivate this service.

Solution 4.

Update the Printer Driver

Updating the printer driver is also an effective way to patch up the issue.

On the taskbar, right-click theWindows logobutton and selectDevice Manager.

ExpandPrint queues, then right-punch the target printer and chooseUpdate driver.

Next, you’re free to let Windows search and set up the most appropriate driver automatically.

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Solution 5.

Run a System File Checker

Here is how to check andrepair corrupted system files.

OpenCommand Promptby using the Windows search box.

In the new window, typesfc /scannowand pressEnter.

Once the command line is executed, check whether the problem persists.