Meanwhile, WD Sync is notorious for stalling and not syncing some files from time to time.
That makes the troubleshooting of issues like WD Sync not working become harder.
How to Solve Syncing Problems with WD?

There are 2 common scenarios of WD Sync not working.
In the following paragraphs, we will explain them and share corresponding resolutions respectively.
Without further ado, lets get started.
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Fix 1: To solve this problem, all you gotta do is to enable your Cloud Service.
Heres a small tutorial:
Step 1. sign in to your My Cloud gadget.
If you have already turned onCloud ServicebutConnection StatusshowsNot Connected, try turning off and on the service.
Related article:Best WD Cloning Software Some Available Choices for You!
Fix 1: double-check that you have a stable web connection connection.
Power off and on the router, Gateway, or Switch.
Then disable and re-enable My Cloud.
Fix 2: Keep the firmware of My Cloud up to date.
Fix 3: Update My Cloud.
Log into My Cloud > head to theUserstab > selectUser.
Re-enter the email address of the user and click onUpdate.
Beyond that, you’re free to also exclude some unnecessary files to make the sync process faster.
Heres how to carry out file sync with MiniTool ShadowMaker.
Step 1. opt for button below to download and install this 30-day free trial.
MiniTool ShadowMaker TrialClick to Download100%Clean & Safe
Step 2.
Click onKeep Trialto enter its main interface.
In theSyncpage, click onSOURCEto go for the files you’re gonna wanna sync.
Then, head toDESTINATIONto choose a storage path.
Tap onSync Nowto start at once or selectSync Laterto delay the sync task.
WD Sync software allows you to sync files to the My Cloud unit on your online grid.
This post also introduces WD sync alternatives to help you sync files.
If necessary, you’ve got the option to also consider using the reliable sync tool MiniTool ShadowMaker.