There are several causes for the Windows black screen with cursor issue.
Corrupted incompatible or outdated display drivers
2.
Corrupted Windows or system files
3.
Windows update
There are many people complaining that they run into a black screen after Windows 10 update.
This matter has already caught the attention of Microsoft.
You should follow fix 2 to 7 in Safe Mode.
The guidances are as follows:
Step 1:Shut down your laptop.
Step 2:While the battery is out, press and hold thepowerbutton for 60 seconds.
Step 3:Put the battery back in and start your PC again.
If this doesnt work or you are a desktop PC user, try the fixes below.
Step 1:OpenDevice Manager.
Next, expandDisplay adaptersand right-click your graphics card to selectUpdate driver.
Step 2:SelectSearch automatically for updated driver softwareand let it finish the process.
If the above steps were helpful in fixing the issue, you should exit and restart the PC.
If not, then continue.
Step 3:Again right-click your graphics card to selectUpdate Driver.
This time on the next screen selectBrowse my computer for driver software.
Step 4:Now selectLet me pick from a list of available drivers on my computerand clickNext.
Step 5:Finally,pick the latest driverfrom the list and clickNext.
If not, continue with the next step.
Heres how to do:
Step 1:sign in with the working user account.
access with the corrupted user account.
Most people are not the only users of their computers.
If you have multiple user accounts on your setup, here’s how to switch users on Windows 10.
Step 2:Then go to theServicestab.
Check theHide All Microsoft Servicesbox.
Step 3:Now, click theDisable allbutton, and clickApplyto save the change.
Step 4:Navigate to theStartuptab and clickOpenTask Manager.
Step 5:In theTask Managertab, pick the first enabled app and clickDisable.
Here you oughta disable all enabled applications one by one.
After disabling all programs, close Task Manager and clickOK.
Afterward, it’s possible for you to start the computer again.
Heres how to do it:
Step 1:Opencontrol paneland navigate to thepower optionssection.
Step 2:From the left pane, clickChoose what the power buttons do.
Step 3:ChooseChange options that are currently unavailable.
Fix 6: upgrade your BIOS
Updating BIOS is a procedure for advanced users.
I will show you how to run it step by step.
Step 2:Enter the BIOS.
Step 4:ClickRepair your computerin the bottom-left corner to enter WinRE.
Step 5:you should probably clickTroubleshootin the popup window to continue.
Step 6:ClickAdvanced optionsto go to the next page.
Step 7:ChooseStartup Repairin theAdvanced optionsscreen and wait for the process to be completed.
If not, try the next fix.
Here is how to do that:
Step 1:Enter WinRE.
Step 2:You should chooseTroubleshootinChoose an option, and then chooseAdvanced options.
Step 3:ChooseSystem Image RecoveryinAdvanced optionsto get a new window.
Step 4:Choose the latest system image and then clickNext.
Receive the system image restore failed oops message in Windows 10?
This post shows you full solutions to fix it on 3 common cases.
The steps are as follows:
Step 1:Enter WinRE.
Navigate toTroubleshoot>Advanced options>Command Prompt.
Step 2:Typesfc /scannowand press theEnterkey.
Then, wait until the procedure ends.
Here is how to do that:
Step 1:Enter the WinRE.
Then go toChoose an option>Troubleshoot>Reset this PC.
Step 2:ChooseKeep my filesand continue with the resetting process.
Here is all the information about the Windows 10 black screen with cursor issue.
Its highly recommended to back up your system to restore your system when it crashes.
Here is a piece of professionalbackup software MiniTool ShadowMaker for you to do that.
Now, I introduce MiniTool ShadowMaker briefly for you.
It enables you toback up filesand keep them safe from an unbootable computer.
It can also help youclone the OS from HDD to SSDwithout data loss.
Now, download MiniTool ShadowMaker Trial from the following button or choose topurchase an advanced edition.
ChooseConnectinThis Computerto enter the main interface.
Step 2: Choose the Backup Source
MiniTool ShadowMaker chooses the operating system as the backup source by default.
There is no need for you to choose again.
Step 3: Choose the Destination Source
1.
Click theDestinationsource to choose the backup destination.
Step 4: Start to Back up
you might clickBack up Nowto perform the backup task immediately.
you’re able to also clickBack up Laterto delay the task.
Then wait for the process to be finished.
After it is finished, you have successfully backed up the system.
