The survey shows that many users willuse Get Helpto seek solutions when encountering Windows-related problems.
How to address this annoying issue?
Try the fixes listed below.
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What is the Program Compatibility Troubleshooter?
What if Program Compatibility Troubleshooter not working?
Read this post to get feasible solutions.

How to Fix Get Help App Not Working
Fix 1.
Right-click theWindows logobutton to selectTask Manager.
Find and right-click theGet Helpapp to selectEnd task.

If this way fails to work, you’ve got the option to try the following solutions.
Fix 2.
In this case, resetting Get Help is the best way to repair it.
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PressWindows + Ikey combinations to open controls.
SelectAppsin the Windows tweaks window.
In the apps search box, typeGet Help, then clickGet Help>Advanced options.

In the new window, click theResetbutton.
Are you troubled by the glitch notice your machine is offline?
In this post, you might see what should do when you are prompted that your PC is offline.
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Fix 3.
TypeServicesin the Windows search box and click it from the best match section.
In the Services window, scroll down to find and clickDiagnostic Policy Service.
Then hitRestartin the left panel.
Or you’ve got the option to right-clickDiagnostic Policy Serviceand selectRestartfrom the right-click menu.
Fix 4.
Then open Microsoft Store, search for Get Help, and click theGetbutton to download it.
Microsoft Store keeps opening?
Here we will show you how to stop Microsoft Store from opening automatically.
If necessary, download it and try it out.
Hope the methods listed above are beneficial to you.