However, they dont always work as expected.

Now, you may wonder: Why has an antivirus like Norton removed my files?

So, lets jump into the possible causes of the data loss triggered by Norton.

go to the Security tab and click History

Why Does Norton Delete Important Files?

Its essential to understand how antivirus software operates.

I outline two solutions to recover Norton deleted files, both useful on Windows and Mac.

select Quarantine from the drop-down menu

Refer to the following instructions.

Option 1.

But sometimes, it may not notice you and delete the files or move them to the Quarantined folder.

choose the wanted files and click Option in the right panel

Once you want to find and use the files, you may find they are missing.

How to Recover Norton Deleted Files from the Quarantined Folder on Windows

1.

Launch the Norton software on your rig.

select the recovery option: Restore & exclude this file or Remove from history

Once you see My Norton, click onOpennext toDevice Security.

Go to theSecuritytab, then selectHistory.

Choose the file youd like to restore and click onOptionsin the Details panel.

scan the target partition in MiniTool Power Data Recovery

How to Recover Norton Deleted Files from the Quarantined Folder on Mac

1.

Open Norton and click onOpennext to gear Security.

In the following window, chooseAdvancedorSettings>Activity.

located files are shown under Path and Type in MiniTool Power Data Recovery

In the Security History row, selectView.

In the Security History window, navigate toQuarantine.

Finally, you’ve got the option to review the files deleted by Norton there.

refine the found files by file type, file size, and file category in MiniTool Power Data Recovery

go for the file you want and clickRestore.

Option 2.

Fret not; on both macOS and Windows, this does not indicate that the files are permanently lost.

utilize the search box to find desired files in MiniTool Power Data Recovery

There are still opportunities to recover Norton deleted files by using file recovery tools.

Among numerous available dependable file recovery tools, selecting the right and effective one is crucial.

Keep reading to learn which software you’ve got the option to fully trust.

preview the wanted file in MiniTool Power Data Recovery

This edition allows you to recover up to 1 GB of files at no cost.

Launch MiniTool Power Data Recovery to enter its main interface.

On its home page, you are under theLogical Drivessection by default.

tick the box of Recovery Everything

Wait for the scanning process to complete automatically to ensure the best results from the scan.

More detailed filtering criteria can help you filter out unnecessary files.

This can help you confirm the files integrity before making the decision to recover it to your box.

select the files you intend to back up and the destination for the backup files in MiniTool ShadowMaker

It allows for quick and safe data recovery from different Mac devices and storage disks.

The Premium edition also offers tools for repairing photos and audio.

Launch the program and choose the types of files you want to restore.

you’re free to either selectRecover Everythingor manually pick the specific file types, then click theNextbutton.

Check the recovered data and choose the files you wish to restore.

Click theRecoverbutton and opt for location where you would like to save the files.

After launching the MiniTool ShadowMaker Trial, press theKeep Trialbutton to proceed.

Navigate to theBackuptab in the left panel.

Next, press theDESTINATIONcolumn to choose where to save the backup files.

Step 3 (optional).

Finally, clickBack Up Nowto initiate the process.

Whats more, the outlined preventative tips can help you protect your data.