However, they dont always work as expected.
Now, you may wonder: Why has an antivirus like Norton removed my files?
So, lets jump into the possible causes of the data loss triggered by Norton.

Why Does Norton Delete Important Files?
Its essential to understand how antivirus software operates.
I outline two solutions to recover Norton deleted files, both useful on Windows and Mac.

Refer to the following instructions.
Option 1.
But sometimes, it may not notice you and delete the files or move them to the Quarantined folder.

Once you want to find and use the files, you may find they are missing.
How to Recover Norton Deleted Files from the Quarantined Folder on Windows
1.
Launch the Norton software on your rig.

Once you see My Norton, click onOpennext toDevice Security.
Go to theSecuritytab, then selectHistory.
Choose the file youd like to restore and click onOptionsin the Details panel.

How to Recover Norton Deleted Files from the Quarantined Folder on Mac
1.
Open Norton and click onOpennext to gear Security.
In the following window, chooseAdvancedorSettings>Activity.

In the Security History row, selectView.
In the Security History window, navigate toQuarantine.
Finally, you’ve got the option to review the files deleted by Norton there.

go for the file you want and clickRestore.
Option 2.
Fret not; on both macOS and Windows, this does not indicate that the files are permanently lost.

There are still opportunities to recover Norton deleted files by using file recovery tools.
Among numerous available dependable file recovery tools, selecting the right and effective one is crucial.
Keep reading to learn which software you’ve got the option to fully trust.

This edition allows you to recover up to 1 GB of files at no cost.
Launch MiniTool Power Data Recovery to enter its main interface.
On its home page, you are under theLogical Drivessection by default.

Wait for the scanning process to complete automatically to ensure the best results from the scan.
More detailed filtering criteria can help you filter out unnecessary files.
This can help you confirm the files integrity before making the decision to recover it to your box.

It allows for quick and safe data recovery from different Mac devices and storage disks.
The Premium edition also offers tools for repairing photos and audio.
Launch the program and choose the types of files you want to restore.
you’re free to either selectRecover Everythingor manually pick the specific file types, then click theNextbutton.
Check the recovered data and choose the files you wish to restore.
Click theRecoverbutton and opt for location where you would like to save the files.
After launching the MiniTool ShadowMaker Trial, press theKeep Trialbutton to proceed.
Navigate to theBackuptab in the left panel.
Next, press theDESTINATIONcolumn to choose where to save the backup files.
Step 3 (optional).
Finally, clickBack Up Nowto initiate the process.
Whats more, the outlined preventative tips can help you protect your data.