You are not the only one troubled by an error that explorer.exe hangs with error 1002.

File Explorer is a vital utility to organize and display files.

However, it could malfunction due to various reasons, for instance, the explorer.exe hangs with error 1002.

run the SFC and DISM command lines to repair corrupted system files

File Explorer usually crashes or freezes with the appearance of this error.

The following solutions may give you some inspiration in resolving the error.

Here you could utilize the Windows-embedded tools to repair those problematic system files.

clear cache files of File Explorer

The SFC and DISM command lines automatically detect system files and repair or replace them with the correct ones.

PressWin + Rto launch the Run window.

Typecmdinto the dialog box and pressShift + Ctrl + Enterto run Command Prompt as administrator.

disable all Microsoft services via System Configuration

Typesfc /scannowand hitEnterto initiate the command line.

Afterward, throw in the following command lines and pressEnterat the end of each one.

Way 2.

recover lost files using MiniTool Power Data Recovery

Clear Explorer.exe History

The corrupted cache of File Explorer is also one of the main causes.

Some people successfully resolved the tool hang 1002 in explorer.exe issue with this method.

Here is how to do it.

Can You Recover Saved Game Data on Xbox Series X? Try This Guide

PressWin + Eto open File Explorer on your gear.

Change to theViewtab at the top toolkit and clickOptionat the right corner of the ribbon.

ClickClearunder the Privacy section.

Way 3.

If yes, you’re gonna wanna uninstall the applications to sort out the issue.

TypeSystem Configurationinto the Windows Search box and pressEnterto launch the window.

TickHide all Microsoft servicesand chooseDisable all.

Change to the Startup tab and clickOpen Task Manager.

you gotta right-choose a program and chooseDisableto prevent it from launching at startup.

Repeat this operation to disable all the enabled startup programs.

Afterward, you’re able to close all the windows and cycle your gear.

Launch File Explorer to check whether explorer.exe hangs with error 1002 still here.

Here are two approaches to get game data back.

Hope those methods can resolve your problem in time.