It seems that the black screen with a battery icon on Surface laptops is a common issue.
Most users experience this issue unexpectedly even if their laptops work well last day.
Before delving into the following methods, you should first remove all the connected removable devices.
Sometimes, machine interference may affect the normal performance of your laptop.
Way 1.
Charge the Surface Laptop
Typically, the battery icon appears due to the low battery of your laptop.
You should check whether the charge light is on.
If yes, it means your Surface laptop is on charge.
Otherwise, the problem might happen to the charger or the battery.
you should probably use another charger to have a try.
Way 2.
Perform Hard Reset
According to plenty of Surface users, doing a hard reset helps deal with the issue.
Different from the factory reset, a hard reset does not affect your individual information.
You should disconnect the charger and remove the battery from your laptop.
Afterward, press and hold thePowerbutton for about 30 seconds to drain out the power.
Now, you’ve got the option to insert the battery into the laptop and connect the charger.
Press thePowerbutton to start the laptop to look to see if the operation resolves your issue.
Way 3.
Alternatively, you’re free to connect with thesupport team of Microsoft Surfaceto seek professional help.
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Step 1.
Launch the software and choose the target partition to scan in the main interface.
Wait for the scan process to complete.
Tick the files you want to restore and clickSaveto choose a new destination to restore those files.
