However, sometimes Microsoft Photos shows a black screen after you open it.

I have tried everything to fix it.

This happens on my desktop PC, as well as my laptop.

[Fixed]: Files Get Deleted When Left-Clicking in Windows

It makes me wonder if it’s a problem with the app or with my Windows account.

Does anyone have any ideas on fixing this issue permanently?

answers.microsoft.com

Now lets see what should you do when pictures turn black after opening.

run the troubleshooter

Are your files get deleted when left-clicking?

Fix 1.

PressWindows + Ikey combinations toopen Windows prefs.

repair or reset Photos

Then selectApps>Update & Security.

Move on to theTroubleshootsection and scroll down to clickWindows Store Apps, then clickRun the troubleshooter.

Wait for the process to complete and check whether the issue has gone.

Fix Windows Deleting Files Automatically & Recover Data

Fix 2.

PressWindows + Ito open parameters and selectApps.

FindMicrosoft Photosfrom the applications list and click it to hitAdvanced options.

update the graphic driver

In the new window, clickRepairto find and fix problems with it.

If the repair does now work, it’s possible for you to clickResetto reset Photos.

Tip:Resetting the Microsoft Photos app will not delete your photos on it.

Fix Display Connection Might Be Limited in Windows 10

Fix 3.

Update the Graphics Driver

When your graphics driver is outdated, Photos can also open with a black screen.

So, you’re able to venture to fix the black screen by updating the graphics driver.

Right-click theWindows logokey to selectDevice Manager.

ExpandDisplay adaptersand right-hit the graphic driver to selectUpdate driver.

Fix 4. you’re able to read this post to find your favorite one:16 Best Photo/Image Viewers For Windows 10.