And a defective Windows installation can trigger the issue of HP laptop stuck on HP logo screen.
Windows 11/10 has a hardware troubleshooter to help you solve problems related to your gear hardware.
Check how to fire off the hardware troubleshooter on PC.
BIOS Error
BIOS error can be the culprit that makes the laptop stuck in the HP logo.
You may involuntarily change the BIOS parameters to incorrect values, which can make your BIOS stop working.
Graphics Driver Issue
There are some situations you’re able to consider.
Whether graphics driver error or crash can make HP laptop stuck on a black screen with HP logo.
The issue can be triggered by multiple reasons.
At the same time, many of these causes are interrelated, not isolated.
Then it’s possible for you to kickstart your PC and test whether the issue has been resolved.
For a laptop with a removable battery
Step 1: Turn off the computer and unplug the power cord.
Step 2: Remove all peripheral devices.
Step 3: Remove your battery.
Step 4: Press and hold thePowerbutton for 15 seconds.
Step 5: Re-insert the battery and power cord.
Step 6: Turn on your system and see if the issue exists.
For a laptop with a non-removable battery
Step 1: Turn off the computer and disconnect the AC adapter.
Step 2: Remove all discs, memory cards, and nonessential peripheral devices.
Step 3: Press and hold thePowerbutton for approximately 15 seconds.
Step 4: Reconnect the AC adapter and then turn on the computer.
Most HP laptops carry removable batteries but some need a professional to remove the battery.
In this case, you might also move to other methods.
To change your battery, it’s possible for you to do as follows.
Step 1: Turn off the laptop and unplug the power cord.
Step 2: Ensure no connected peripheral devices.
Step 3: Unscrew the back panel.
Step 4: Remove the screws holding the battery in place.
Step 5: Remove the ribbon cable that connects the battery to the system.
Step 6: Remove your old battery.
Step 7: Connect your new battery to the body of your laptop and replace the back panel.
Step 8: Turn on your laptop and see if the issue is fixed.
Note: For the new battery, you better buy a battery based on the laptop model.
Fast Test
Step 1: Hold thePowerbutton for at least 5 seconds to turn off the computer.
Step 2: Turn on your laptop and then press theEsckey repeatedly until a menu appears.
Step 3: PressF2forSystem Diagnosticsin the menu.
Step 4: ClickSystem Testsand thenFast Test.
Step 5: ClickRun once.
The information is also available in Test Logs on the main menu.
If no system component failed, execute the Extensive Test.
Extensive Test
Step 1: Repeat step 1, step 2, step 3 in Fast Test.
Step 2: Then clickSystem Testsand thenExtensive Test.
Step 3: ClickRun onceorLoop until error.
Write down the code and contact HP Customer Support.
Fix 6: Reseat the RAM
We take our laptops to different places.
While moving, it will collide with many things, which will dislocate your RAM or hard drive.
So it is worthwhile to see if the RAM is disclosed.
In this way, you could then take each RAM stick out and put them back securely.
Then, put the case back on the laptop and make a run at boot the laptop again.
Besides, if you find they are damaged, replace them immediately.
If you are not skilled enough, go to an expert to perform the task.
If a BIOS issue happens, your gear wont start properly.
you’re free to try the following steps to restore BIOS.
Step 1: Turn off the computer and ensure that the AC adapter is connected to power.
Step 2: Press and hold theWindows+Bkeys, and then simultaneously press thePowerbutton.
The HP BIOS Update screen is displayed and the recovery begins automatically.
Step 1: Turn on your PC and press thePowerbutton once the Windows logo appears.
Step 2: After entering the Advanced Startup environment, selectTroubleshooton theChoose an optionscreen.
Step 3: On theAdvanced optionsscreen, selectStartup Repair.
Step 4: SelectShutdownand then turn on your PC to see if Windows can boot properly.
Therefore, it is much more important to back up your data in advance.
MiniTool ShadowMakercan be your right hand to safeguard your data and facilitate your better backup experience.
Step 1: fire up the MiniTool ShadowMaker and clickKeep Trialon the top right corner.
Step 2: Click theSourcesection and in the pop-up window you might choose backup content.
By default, the system has been set as the backup source already.
Then choose your destination path.
And then clickOKto back up your changes.
The delayed backup task is on theManagepage.
To avoid that, the best way is to back up.
If you need any help when using MiniTool software, you may contact us via[email protected].
you could now enter theSafe Modeand then reboot your gear to help the computer start normally again.
Safe Mode starts with a minimum set of drivers, software, and service.
It may be a hardware issue.
Try hard to reset your notebook.
If it doesn’t help you then it might be a serious hardware issue.
