If you are still wondering how to remove it, you could find solutions in this post onMiniTool Website.
CE-33986-9PS4/5
Do you receive CE 33986 on PS4/5?
This error can crop up during the login screen.
Once you get this error code, you unit will be stuck.
As a result, you should remove it as soon as possible.
In this guide, we provide you with 5 effective methods for you to help you out.
Sincerely hope that they will work fine for you.
How to Fix CE-33986-9?
Just go toPlaystation web connection Service Statusto see whether all services are up running or not.
Go toSettings>web connection>Set Up Internet Connection.
Connect the LAN cable to your router and console.
Choose theEasyoption underSet Up Internet Connection.
Access to your PSN web connection to see if the CE-33986-9 error is gone.
In this case, you could power cycle your PS4 or PS5.
Close all the applications.
Press & hold the power button on your console for about 10 seconds until the indicator light is off.
Unplug your PS4 or PS5 power cable and wait for several minutes.
Reconnect the power cable and turn on your unit.
Log into your PSN account to see if the CE-3986-9 error appear again.
Open your unit and go to prefs.
ChooseNetwork>Set Up Internet Connection>Wired.
In the DNS prefs, type8.8.8.8and8.8.4.4as your main and secondary DNS respectively.
Go toNext>MTU controls (Automatic)>Proxy Server (Do Not Use).
Then you could look to see if the CE-3986-9 error bothers you again.
Go toSettings>System Software Update.
Tap onUpdate Nowto check for updates.
If there is any available update, follow the instructions on the screen to execute the update process.
For PS5
Step 1.
Go toSettings>System>System Software>System Software and configs.
HitUpdate System Softwareand chooseUpdate Using Internet.
