How does this problem manifest?

you might see the following real-life example:

Hi Im having a bit of a problem here.

So, in the next two parts, we will emphasize these two aspects.

select the external hard drive to scan

MiniTool Power Data Recovery is your good choice.

This software has a trial edition.

you might first try it to scan the external hard drive you want to recover data from.

scan results

  1. launch the software.

The software will show you all the drives it can find.

After scanning, you will see the scan results that are shown by path.

choose system and security option from control panel

you’ve got the option to kick off the paths to find your needed files.

Then, you’ve got the option to easily find your needed files by bang out.

That drive needs to be fixed.

choose power options

You should not save files to it.

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Now, you preserve your files on the external hard drive to a safe path.

Next, it’s crucial that you fix this external hard drive keeps disconnecting issue.

choose change plan settings

This solution is very simple.

But, you should know that the transfer speed will be slower by using USB 2.0 port.

If so, you’ve got the option to disable this setting.

choose change advanced power settings

Take Windows 10 as an example.

Step 1: like right click Windows button and chooseControl Panel.

Then tapSystem and Security.

set usb selective suspend setting disabled

Step 2: Then, you will enter the following interface.

like findPower Optionsand tap it.

Step 3: Another interface will appear.

uncheck allow the computer to turn off this device to save power

c’mon checkPower saveroption and then click onChange plan settingsto continue.

Step 4: You will enter the following interface.

Next, yo click onChange advanced power settingsto go on.

disable usb legacy support in bios

Step 5: ThePower Optionsinterface will pop out.

Then, you oughta findUSB prefs.

Unfold it and then changeUSB selective suspend settingtoDisabled.

Step 6: you oughta click onOKbutton to save the changes.

Many users say this solution solves this issue for them.

If it works for you, everything will be fine.

If not, like try solution 3.

This may turn off the connected external hard drive sometimes.

In this situation, you’ve got the option to change the setting inDevice Manager.

To do this, you better open theDevice Manager, and then find the target USB Root Hub.

Next, just select it and there will be a small pop-out window.

ChoosePower Managementtab and then uncheckAllow the computer to turn off this gadget to save power.

At last, kindly click onOKbutton to save this change.

Now, you could check whether your external hard drive can be connected to your machine successfully.

If this solution doesnt work for you, yo move to solution 4.

Still, it’s crucial that you do this job inDevice Manager.

Step 2: Then, you will see the following interface.

Next, yo click onPoliciestab and then checkBetter Performance.

Does this method work for you?

If not, just see solution 5.

Is the external hard drive keeps disconnecting issue solved after trying the five methods introduced mentioned in this post?

Hope this article can really solve your problem.

Any useful solutions are appreciated here.