In the Microsoft forum, so many users are complaining about retrieving information from the Microsoft Store error.
The following methods are available for trying.
Heres the walkthrough for how to download Microsoft Store app for Windows 10 or Windows 11 PC.
![]()
Also learn how to download apps from Microsoft Store.
Step 1: OpenSettingsby pressingWin + Iand chooseSystem > System Components.
Step 2: ChooseMicrosoft Storeand clickAdvanced options.

Step 3: Scroll down to chooseRepair.
It is easy to do that and you just need to perform a command.
fire off the Windows Store App Troubleshooter
Microsoft provides a dedicated troubleshooter to repair Microsoft Store bugs.

Step 1: OpenSettings > Update & Security > Troubleshoot.
Step 2: ClickAdditional troubleshootersand scroll down to locateWindows Store Apps.
Step 3: press the wanted troubleshooter and chooseRun the troubleshooter.
![]()
Step 1: TypePowerShellinSearchand run it as an administrator.
Step 2: Copy and paste this command and press Enter to execute it.
Reset Microsoft Store
The last method is to reset the Microsoft Store.
By resetting the Microsoft Store, all the system components data will be deleted.
It especially works when some features malfunction.
Step 1: OpenSettingsand go toSystem.
Step 2: Go to theSystem Componentstab and locateMicrosoft Store.
Step 3: ClickAdvanced optionsand scroll down to chooseReset.
Hope the Retrieving information from the Microsoft Store error has been removed.