Why does my Surface Pro keep shutting down for no reason?
How do I stop my Surface Pro screen from turning off?
You may ask for these two questions and attempt to look for reasons & solutions.
Fortunately,MiniToolintroduces the culprits behind the random shutdown & multiple troubleshooting tricks in this post.
Surface Pro 10, 9, 8, 7+, 7, 6, etc.
are some versions of Surface.
You may not be able to stash your work, which is a major headache.
Why Surface Pro keeps turning off?
We will introduce some troubleshooting tricks to help you out below.
How to fix Microsoft Surface black screen with logo/cursor?
If your Surface Pro 7/4/3 screen goes black randomly, try these fixes to solve it.
Hence, we recommend having a backup of the crucial files.
Speaking ofdata backup, MiniTool ShadowMaker, one of thebest backup softwarestands out from many similar products.
Step 2: Head toBackupand clickSOURCE > Folders and Files.
Then, check the files you want to back up and clickOK.
Step 3: ClickDESTINATIONand choose a USB drive or external drive to save the backed-up image file.
Step 4: Start file backup by clickingBack Up Now.
After creating a backup for your significant files, start troubleshooting your issue.
This process will reset your PC hardware and clear cache & memory to solve some issues.
So, have a try.
Step 1: Press thePowerbutton until this machine turns off and then restarts.
This will take around 20 seconds.
Step 2: Release this button until you see the Windows logo on the screen.
If Surface Pro random shutdown still happens, continue troubleshooting.
Try this way when your Surface Pro shuts down randomly:
Step 1: Click theStartbutton and chooseSettings.
Step 3: Check for updates and see if there are some available updates.
If yes, download & install them on the Surface Pro.
What if Windows prefs keeps crashing, freezes, or gets stuck on Windows 11/10 PCs?
From this post, you’re able to find useful solutions.
Then, see if random shutdowns happen on your Surface Pro.
If this cannot do the trick, try other fixes.
As stated above, outdated rig drivers could cause issues with a Surface rig including unexpected shutdowns.
Step 2: Check the Windows version by going toSettings > System > About.
Scroll down to theManually update Surface drivers and firmwaresection and choose your Surface rig model.
Step 5: Choose the proper .msi file to download based on your Windows version.
Step 6: fire off the downloaded file and follow the prompts to complete the update installation.
After that, restart the Surface and see if it still keeps turning off.
At the same time, you’re able to access your PC in seconds when needed.
However, it doesnt always work in this manner and can trigger random shutdowns.
To address your issue, adjust the power controls to disable Sleep Mode.
In Windows 10, go toSettings > System > Power & sleep.
Is the parameters app not opening in Windows 10/11?
What to do if you cant access prefs?
This post gives you some solutions to fix this issue.
Step 2: Then, chooseNeverunderSleep.
Fix 5: Cool Down Surface Pro
Too overheated Surface Pro usually shuts down suddenly.
The important thing is to cool down this unit.
So, be careful where, when, and how you use it.
Are you looking for solutions to handling the laptop overheating issue?
Now, we will show you how to reduce laptop heat and rescue the lost data in this post.
In most cases, you dont know you face a virus or malicious software.
Thus, run a full scan of the unit when Surface Pro keeps shutting down.
Windows 11/10 comes with an excellent antivirus app called Windows Security, also known as Windows Defender.
It works greatly in scanning the full system and removing threats.
Step 2: Navigate toVirus & threat protection > Scan options.
Step 3: Choose a scan option likeFull scanand tap onScan now.
Step 4: The scan begins.
Then, remove the detected various threats.
Is Windows Defender offline scan not working in Windows 11/10?
If you are bothered by this issue, read this post to easily fix it.
Fix 7: Check Your Battery
Sometimes your Surface Pro shuts off when plugged in.
The culprit behind this case could be issues with the battery.
you could check the battery status by going toSettings > System > Battery.
The computers battery could lose charging capabilities as time goes by.
you’re free to check the battery health to determine whether you need a replacement.
If the battery health is poor, consider replacing the problematic battery.
This way has been proven to help remove random shutdowns.
Step 2: After the installation, open this app and then navigate toSystem > Power > Power.
Step 3: Then kill the option ofPanel Self Refresh.
When we say reset/reinstall, it means reinstall the Windows system and applications.
This is why we advise you to create a full backup for your files before proceeding.
How to reset a Surface pro if your Microsoft Surface goes wrong due to some reasons?
Read this post and you’re able to find 3 useful ways for factory reset.
Back up Files
As mentioned in part 2, MiniTool ShadowMaker is a good assistant in PC backup.
Also, disk cloning and file/folder sync are supported.
Get it now and start the file backup before Windows reset/reinstallation.
Step 1: Open MiniTool ShadowMaker Trial Edition.
Step 3: Start the backup by clickingBack Up Now.
In Windows 11, go toSettings > System > Recoveryand clickReset PCnext toReset this PC.
Step 2: Choose an option Keep my filesorRemove everything.
Step 3: Decide how you would like to reinstall Windows Cloud downloadorLocal reinstall.
you’re able to choose cloud download or local reinstall when resetting Windows 10/11.
This post provides details about cloud download vs local reinstall.
Step 4: Complete the resetting process by following the instructions on the screen.
If the issue still exists after trying 9 fixes, contact Microsoft support for help.
Take it easy if your Surface Pro 9.
8, 7+, 7, 6, etc.
frequently shuts down, you might try multiple solutions to address this issue, as mentioned above.
Hope this post helps you a lot.
