What Causes Chromebook Black Screen & How To Troubleshoot It

But some aspects of Chromebook are very different from those of a laptop or desktop computer.

The battery is the main power source of a Chromebook, just like a laptop.

If the battery ain’t running well, youll find your Chromebook not turning on.

In this case, your Chromebook is working properly, but you just cant see anything.

If its very hot, you might confirm that your Chromebook screen is turning black due to overheating.

Cause 6: Hardware Failure

like kickstart your Chromebook and take a look at the lights.

Now, we will show you 3 available solutions in this post.

All that matters is how to fix the problem effectively.

give a shot to restart 30-40 minutes later.

If your problem is fixed, you should pay attention to prevent overheating during use.

Press the Screen brightness key (above the numbers 8 and 9) until the display can be seen.

If this didnt work, like move on.

Fix 3: cycle your Chromebook

Option 1: normal restart.

kindly give a shot to reset your Chromebook by pressing thePowerbutton, as you usually do.

Option 2: power reset.

Press and hold thePowerbutton for six seconds.

Then, press thePowerbutton again to turn it back on.

Option 3: hard restart.

You should force your Chromebook to hard reboot if the normal restart didnt work.

Option 4: drain out of battery.

Step 1: you might let the Chromebook battery run down and wait for a few minutes.

Step 2: Charge the Chromebook for at least 30 minutes.

Step 3: make a run at turn it on again.

If the Chromebook wont turn on, like continue with the following tips for Chromebook troubleshooting.

Step 2: ClickRestarton the popup window.

Step 3: SelectPowerwash > Continuein the dialog box on your screen.

Step 5: Sign in with your Google Account (it will be theowner account).

Step 6: Set up your Chromebook once youve finished resetting Chromebook.

Step 7: peek if the problem is fixed.

Back Up Data

Method 1: Back up Data via the Chrome OS Files App.

Method 2: Back Up Data with MiniTool ShadowMaker.

Moreover, MiniTool ShadowMaker can makedifferential and incremental backup schemes, which can effectively reduce duplicated backups.

Boot your Chromebook in the Windows system.

Download and install MiniTool ShadowMaker.

MiniTool ShadowMaker TrialClick to Download100%Clean & Safe

3.

Launch it and choose theBackuptab.

Select theSourcechoice to find and select files or disks you want to back up.

Choose theDestinationto determine the backup path.

After back to the interface, clickBack Up Nowto start the backup process.

See this guide here now.

When your Chromebook turns into a black screen and other fixes dont work, you could try this method.

But just note that system recovery will erase all your files permanently.

Step 1: Disconnect any external accessories: mouse, external disk, etc.

Step 2: Press & holdEsc + Refreshand press thePowerkey simultaneously.

Step 3: ReleasePowerfirst.

Step 4: Release other keys when a message shows up on your screen.

But if you havent backed up, you could search for third-party data recovery software to retrieve your data.

It allows you to scan specific locations like the desktop, Recycle Bin, and the selected folder.

Additionally, it is designed with a clean interface and clear instructions.

2.Download and install MiniTool Power Data Recovery.

MiniTool Power Data Recovery FreeClick to Download100%Clean & Safe

3.

Launch the software and pick the rig you want to recover data from to scan.

Wait until the scan process ends and browse your wanted files.

In addition,Previewis of good use to help you check whether the file is what you want.

Select an appropriate path and clickOKto save the files.

yo dont restore the files on the original drive.

The free MiniTool Power Data Recovery allows you to recover up to 1GB of data.

you’re free to try the free edition fisrt, then get more advanced editions onthis siteif necessary.

The advanced edition provides unlimited recovery capacity, and supports rescue data from unbootable computers.

Fix 6: Update Chrome OS

Step 1: Connect your Chromebook to the connection.

Step 2: tap the time section at the bottom right and selectSettings.

Step 3: Look forAbout Chrome OSand click it.

Step 4: The version of the Chrome OS youre using will be displayed underGoogle Chrome OS.

Step 5: choose theCheck for updatesbutton and wait.

you’ve got the option to find more methods to update Chrome OS onthis page.

kindly update BIOS step by step with the instructions below.

How to update BIOS:

Step 1: c’mon visit the support page of your manufacturer.

Step 2: Find the BIOS file for your model.

Step 3: Download it to an external disk.

If all the above methods failed, unfortunately, just ping the manufacturer to request service.

This article provides 7 ways to fix the issue.

you’ve got the option to try them to see which method works best.